Distance Sales Agreement

LADIES BEACH SUITE HOTEL

Konak Aytar Construction. Contracting. Tour. Tar. Auto. Import. Export. Industry and Trade Inc.

Address: Women's Sea Neighborhood, Women's Sea Street, No: 66/24, Kuşadası / Aydın

Telephone: 0256 6141000

Email: info@ladiesbeachsuitotel.com

ARTICLE 1 – PARTIES:

This agreement (“Agreement”) is signed between Konak Aytar Construction. Contracting. Tour. Tar. Auto. Import. Import. Industry and Trade Inc. (hereinafter referred to as “LADIES BEACH SUIT OTEL” or “Hotel”), located at Kadınlar Denizi Mah. Kadınlar Denizi Cad. No:66/24 Kuşadası / Aydın, on the one hand, and the customer (hereinafter referred to as “Customer”), who has made a reservation using the system, accepted the following terms and conditions in advance by entering and confirming all of his/her personal information, and whose computer IP number and name, hometown, telephone number, and e-mail address are included in the reservation form, on the other hand, under the terms and conditions set out below.

ARTICLE 2 - SUBJECT:

This contract includes the Customer's reservation for the purchase of products/services through the hotel under the conditions explained below.

ARTICLE 3 - CONTRACT PRICE AND PAYMENT:

3.1. VAT is included in the contract price.

3.2. Hotel nightly accommodation prices and other extras are determined in the system and payment can be made in the preferred currency; these prices include taxes.

3.3. The contract price includes all services specified in the reservation. Unspecified services and additional products and services purchased at the hotel are subject to separate charges. These extras are paid upon check-out.

3.4. Customers purchasing a discounted or promotional product are obligated to pay the full service fee at the time of booking. The reservation will not be finalized until full payment is made.

3.5 Customers booking from abroad through www.ladiesbeachsuitotel.com pay for their reservations in foreign currency. Invoices are issued in Turkish Lira (TL) based on the Turkish Central Bank's foreign exchange rate on the day of departure, after the stay.

3.6. For reservations made through www.ladiesbeachsuitotel.com, confirmation and invoice delivery is made by the LADIES BEACH SUIT OTEL Reservation department as follows:

3.8. In case of a price increase in the contract price, the difference will not be claimed from the customer and the discounts called as an action by the facility will not be refunded to the customer.

3.9. In case of a refund, the payment will be made to the credit card used for the reservation or to the customer's bank account within 30 days.

ARTICLE 4 – IMPLEMENTATION:

4.1. It is forbidden to bring into the facilities any items that smell, leak, have flammable or explosive properties or that cause discomfort to the surroundings, as well as cutting, piercing and firearms, unless written permission is obtained from the hotel manager.

4.2. Rules and information including hotel check-in and check-out times are published on the room detail pages of the website.

4 3. The customer accepts in advance that he/she is responsible for any damage caused to the fixtures in the hotel or the fixtures in the common areas during his/her stay and for the repair of such damages.

4.4. The Customer is aware that smoking is only permitted in rooms with a balcony and that smoking is prohibited in rooms without a balcony, and accepts in advance that he/she will be liable to compensate for any damages that may otherwise occur.

ARTICLE 5 – ACCOMMODATION DURATION AND CANCELLATION / REFUND / CHANGE CONDITIONS

5.1. The customer will stay between the dates of the reservation. If the customer wishes to extend their stay, they must submit their request to the hotel no later than one day before the departure date. If the hotel has available rooms, the customer will be able to extend their stay after payment is made at the current rates. Otherwise, the customer agrees to check out of the hotel by 12:00 PM on the date of their reservation.

5.2 LADIES BEACH SUIT OTEL may partially or completely change or cancel a reservation before or during the service for reasons not attributable to the customer. The customer may accept these changes or accept an alternative service offered by LADIES BEACH SUIT OTEL. If the customer does not accept the changes, the customer has the right to cancel the reservation and receive a full refund of the contractual fee.

5.3. If the Customer requests a cancellation up to 2 days before the hotel check-in date, cancellation will be free of charge. Reservations not notified in a timely manner will be charged a one-night room rate. The Customer acknowledges that the fee will not be refunded for non-refundable reservations and that in such cases, the Customer's cancellation request will not be valid.

5.4. In case of a customer's request to change the service, and provided that this change is approved by Ladies Beach Suite Hotel, if there is a price difference between the previously received service and the new service requested, the customer must pay the difference to LADIES BEACH SUIT OTEL immediately upon acceptance of the change request.

5.5. If the customer, or their immediate family member, has a 10-day illness that prevents them from performing their usual activities during the stay, and this is documented with an official report from a State Hospital, or in the event of a death, the customer's reservation cancellation request will be accepted and the amount paid will be refunded, excluding any mandatory taxes, duties, and similar legal obligations, as well as non-refundable amounts paid to third parties that can be documented. In this case, the report and documents must be submitted before the service begins. If the customer fails to notify in writing that they will participate in the accommodation service they missed, LADIES BEACH SUIT OTEL reserves the right to cancel all reservations and services made on behalf of the customer within 24 hours. No refund will be made to the customer for such cancellations.

ARTICLE 6 - FORCE MAJEURE:

6.1. The Hotel cannot be held responsible for any deficiency or failure to provide service due to reasons such as natural disasters, social events, international relations, technical malfunctions, strikes and protests that may occur before, during or between the Hotel reservation dates specified in this contract.

ARTICLE 7 OTHER PROVISIONS:

7.1 This agreement relates exclusively to hotel reservations. The facility fulfills its contractual obligations by receiving the customer's reservation request, signing this agreement, and then executing the customer's reservation and confirming the reservation. In the event of any problems with the hotel, the customer agrees and undertakes to contact the accommodation operator solely for any changes or deficiencies that may arise during the stay.

7.2. If the customer complains about any situation during his/her stay, he/she agrees not to demand any compensation or refund if he/she uses the service partially or to the end.

7.3 It is the duty of care of the customer in good faith to notify the authorized service representative of any complaints they may have during the service. If the customer uses the service to its fullest extent without notifying the facility representative of any complaints they may have, this will void their rights to obtain replacement service or a refund.

7.4. The Customer acknowledges that they have read and accepted this agreement electronically after obtaining all information about the hotel from the website (www.ladiesbeachsuitotel.com) and by phone. The information provided will form the basis for any complaints arising from service deficiencies or defective goods received at the hotel.

7.5. Even if the Customer is unable to sign this hotel reservation contract for any reason, he/she is deemed to have learned the terms of this contract through the website, announcements or e-mail sent to the e-mail address he/she has specified and to have accepted the terms of the contract.

7.6. If there is a discrepancy between the copy of the contract held by the customer and the copy held by the hotel, the records of the copy held by the hotel will prevail. All email and fax messages between the parties will be considered conclusive evidence, and company records will be the basis. The parties agree that the addresses and phone numbers they have provided are their designated addresses and phone numbers for all communication and notification. They acknowledge that, unless written notification is made to the other party of any change to these addresses and phone numbers, all notifications sent to the designated addresses and phone numbers will be made to them.

7.7. If the customer wishes, he/she may take out insurance before the accommodation service begins, covering the costs of returning to the departure point in case of accident or illness, as well as any damage or treatment costs arising from any accident.

7.8. ID and age checks are conducted upon entry to the facility. Any discrepancies arising from incorrect or incomplete declarations will be charged by the hotel upon check-in. (All guests aged 11 and over are considered adults.)

7.9. In case of price increases for the early booking period and/or all periods (except for system-related errors), the difference is not requested from the customer and there is no refund for discounts called as an action by the facility.

ARTICLE – 8: PROTECTION OF PERSONAL DATA:

8.1. Information such as the Customer's name, surname, e-mail address, gender, hometown, financial data, IP address, etc., which may be defined as personal data within the scope of the Personal Data Protection Law No. 6698;

It may be processed, stored in written/magnetic archives, used, updated, shared, transferred and processed in other ways by the Hotel, its affiliates and third parties and/or organizations in order to provide products and services, improve products and services, solve system problems, carry out payment transactions, update customer information and manage and maintain accommodation/reservations, for the purpose of fulfilling the distance sales contract and other agreements established between the Hotel and the Customer and to ensure that third parties perform technical and other similar functions on behalf of the Hotel.

8.2. Necessary measures to ensure the security of information and transactions entered by the Customer on the Website have been implemented within the Hotel's own system infrastructure, based on the nature of the information and transactions, to the extent of current technical capabilities. However, since the information in question is entered from Customer-owned devices, the Customer is responsible for taking the necessary precautions, including those against viruses and similar malicious applications, to protect it and prevent unauthorized access.

8.3. The Hotel may contact the Customer through the specified communication channels and request that data use, processing, and/or communications be stopped at any time. Upon the Customer's express notification in this regard, personal data processing and/or communications will be stopped within the legally required and/or possible timeframe. Furthermore, if the Customer so requests, their information, other than that required and/or possible to be preserved by law, will be deleted from the data recording system or anonymized in a way that prevents identification. The Customer may, upon request, contact the Hotel at any time and receive information regarding the processing of their personal data, the parties to whom they are transferred, the correction of incomplete or inaccurate data, the notification of corrected information to relevant third parties, the deletion or destruction of data, objection to any adverse results arising from analysis by automated systems, and compensation for damages incurred due to unlawful processing of data. These requests will be reviewed and the Customer will be contacted within the legally stipulated timeframes.

ARTICLE 9 – RESOLUTION OF DISPUTES: 

In the implementation of this Distance Selling Agreement, the Consumer Arbitration Committees and Consumer Courts in the place where the Buyer purchased the Goods or Services and where the Buyer resides are authorized, up to the value declared by the Ministry of Trade. District/provincial consumer arbitration committees are authorized to hear consumer claims in accordance with the lower and upper limits specified in Article 68, paragraph 1, of Law No. 6502 on Consumer Protection.

ARTICLE 10 – ENFORCEMENT:

This Agreement, consisting of 10 (ten) articles, has been concluded and entered into force by being read by the Parties and approved electronically by the Customer on the reservation/payment date.